Why partner with Spencer How
A trusted UK destination services partner
Spencer How provides UK destination services on behalf of relocation management companies, supporting their clients and relocating employees across the UK.
We work as an extension of your team, delivering services in line with agreed client policy, scope and timescales. Experienced account management, UK-wide local expertise and secure technology provide the consistency, visibility and control needed across both individual relocations and larger programmes.
Why Spencer How?
Experienced people
A long-established relocation team with extensive experience supporting international employees and families moving to the UK.
One accountable UK partner
Central account management and clear ownership across your UK relocations.
Real-time visibility
RelocationOnline provides secure access to service progress, supported by flexible programme reporting.
UK-wide local expertise
Local knowledge and on-the-ground support backed by experienced central management and consistent processes.
Flexible delivery
Services aligned to individual client policies, agreed scopes, programme requirements and reporting needs.
Independent advice
No commissions from letting or estate agents, supporting impartial property guidance.
An extension of your team
A partner that understands the importance of representing your organisation, protecting your client relationship and delivering the experience your clients expect.
An extension of your team
When we deliver a service on your behalf, we understand that we are representing both your organisation and your client.
Our experienced in-house team provides clear ownership and consistent points of contact, supported by our UK-wide consultant network. We work within agreed processes and service requirements, keeping your team informed and escalating issues when required.
Secure technology and real-time visibility
RelocationOnline supports our service delivery, providing secure, controlled access to relocation information and real-time visibility of service progress.
The RMC can maintain oversight across active services, while flexible programme reporting can be aligned to agreed requirements. This provides visibility across multiple UK relocations, helping teams monitor progress and identify exceptions without relying solely on individual case updates.
Consistent UK delivery
Our central team combines experienced account management with local knowledge across the UK, providing the consistency of one delivery partner with the benefit of local expertise.
From instruction through to completion, services are coordinated around agreed scopes, policies and timescales, with clear ownership and communication throughout.
Flexible to your client programmes
Every client programme is different. We can deliver individual destination services or a combination of services according to each client’s policy, scope and requirements.
Our approach is designed to fit within your programme and processes, giving RMC partners the flexibility to use Spencer How wherever UK destination support is required.
Independent and impartial
Our advice is guided by the needs of the relocating employee and the agreed client policy.
Spencer How does not take commission from letting or estate agents, helping us maintain an independent and impartial approach when supporting employees with property decisions.
Built for RMC delivery
Successful destination services are about more than completing an individual move. RMCs need consistency, visibility, responsive communication and confidence that their client’s requirements are being followed.
Our delivery approach combines experienced people, documented processes, appropriate controls, secure technology and clear reporting, helping us provide a dependable UK service while protecting the client relationship you have entrusted to us.