About Spencer How
Independent by nature. Personal by design.
Spencer How was established to provide a knowledgeable, responsive and highly personal relocation service. Today the business supports corporate clients, RMCs, employees and families with destination services across the UK.
Our story
Spencer How Relocation was established in 1999 by Louise How, following extensive travelling around the world and first-hand experience of the practical and personal challenges of moving home and relocating across borders.
Since then, Spencer How has evolved alongside the relocation industry and the changing needs of clients and relocating employees. The way we deliver our services has developed too, with secure technology, improved reporting and more streamlined processes supporting the experience and judgement of our team.
More than 25 years on, the principles behind Spencer How remain the same: independent advice, personal service and a commitment to excellence.
Our people and network
Based in Buckinghamshire, close to London, Spencer How's head office supports clients and relocation partners across the UK. Our office-based team works closely with a trusted network of experienced field consultants who bring detailed local knowledge and practical relocation experience. Consultants are selected for the location and service required, giving relocating employees and families knowledgeable support.
Meet the people behind Spencer How
Experienced people who know relocation, know the UK and genuinely care about getting the details right.
Louise How
Founder & Managing Director
Relocation experience since 1991
Louise founded Spencer How in 1999, after a successful early career in relocation which saw her become a partner in one relocation company before being headhunted to run another in London. Together with her own experience of life abroad, this shaped her belief that every relocating employee should feel like a person, never a number.
More than 30 years into her relocation career, Louise remains closely involved in the day-to-day business and key client relationships, overseeing major group moves across sectors including oil and gas and government, as well as more unusual or complex relocations. She is proud of the team and consultant network behind Spencer How and has always believed that great relocation is about understanding people just as much as understanding property, location and the practicalities of moving.
Simon Scott ACMA
Chief Commercial Officer
More than 20 years in global mobility
Simon joins Spencer How as Chief Commercial Officer, bringing more than 20 years' experience in global mobility and a background in commercial finance. His career includes senior destination services, pricing, supply chain and commercial roles with Altair Global and Santa Fe, including responsibility for international destination services across five European countries and DSP strategy across 35 countries.
At Spencer How, Simon focuses on developing client relationships, creating new partnerships and supporting the continued growth of the business. He is also a Board Member of the Association of Relocation Professionals (ARP) and has longstanding involvement with EuRA and the wider global mobility industry.
Liz Limon
Operations Director
Part of the Spencer How story since 1999
Liz first joined Spencer How in 1999 and returned to the business in 2018 after a decade in a different industry. She brought back a wealth of operational experience, together with the positive, can-do approach that makes her such a valued part of the team.
Liz keeps everything moving behind the scenes, bringing together our office team and consultant network and making sure relocations are delivered within the agreed timeframe and budget. Calm, practical and highly organised, she never loses sight of the people and families at the centre of each move.
Amy McSweeney
Senior Account Manager
Nearly two decades with Spencer How
Amy began her Spencer How career supporting account managers and area consultants, giving her a thorough understanding of what happens behind the scenes of a successful relocation. She has since worked across many areas of destination services and progressed into account management.
Warm, organised and exceptionally detail-focused, Amy has particular experience in renewals and departures and genuinely enjoys the administrative detail that keeps cases on track. She works closely with clients, consultants and relocating families to make sure everyone is informed and nothing gets missed.
Kristine Bennett
Finance Director
With Spencer How since 2006
Kris joined Spencer How in 2006 following a career in management accountancy and has run the finance function ever since. She oversees the many payments that sit behind relocation, including holding fees, rent, deposits, school fees, expenses and tenancy-management costs.
Accurate, calm and dependable, Kris brings clarity to what can be a complex part of the relocation process. Having seen the industry and client expectations change considerably, she values being part of a forward-thinking team that continues to deliver a highly personal service.
Our values
What we stand for
Personal, Responsive, Experienced, Flexible, Accountable
Personal
We take time to understand the person, family and circumstances behind every move.
Responsive
We communicate clearly, act quickly and remain accessible throughout.
Experienced
Our team combines long-standing relocation expertise with current local knowledge.
Flexible
Services are shaped around the assignment, policy, location and individual need.
Accountable
Clients have clear ownership, dependable follow-through and one point of contact.
Memberships
What our clients and relocated employees say
“Having Jeremy was great he was super helpful and made the whole process much easier and stress free. Same can be said for you and the rest of the team with the lease agreement, negotiations etc. Thanks a lot for such a great service!”
Relocated employee “I really appreciate you taking the time to walk through everything so clearly. I just wanted to say a very sincere thank you to you, Peter, and the wider team. Your support throughout this process has made the move feel incredibly smooth and well managed, and I'm genuinely grateful for all the care and effort you've put in.”
Relocated employee “Thank you Liz and your team for your continued excellent support!”
Client or RMC partner “You were amazing. You explained every area so thoroughly that picking the right one ended up being the easy part. Shops, routes, what each place actually feels like. I might've found home away from home. :) Thanks a lot again.”
Relocated employee “We also wanted to say a HUGE THANK YOU for all your help with the housing search! We've spent hours discussing options and things to consider about apartments/neighborhoods/lifestyles, and we truly are grateful for your patience and willingness to help out. You made a stressful process easy and gave good advice on the properties we saw, and we'd definitely like to work together again in the future if we are ever searching for a new apartment.”
Relocated employee “You made the whole home search process so easy and enjoyable. Your knowledge of the areas and the patience you showed while walking me through everything was brilliant.”
Relocated employee “Thank you so much for all your help for us to transition so well from India to London- we'll be forever grateful.”
Relocated employee “It was truly a pleasure working with you. We really appreciate the time, patience, and effort you put into getting us acquainted with London, guiding us through the different areas and properties, and ultimately going above and beyond our expectations to find us a home.”
Relocated employee “You were incredibly helpful during our apartment search. Professional, patient, and genuinely supportive throughout the process. You took the time to understand our concerns and priorities as a family relocating to a new country and always answered our questions with honesty and practicality. We are very grateful for all the help that you both provided during our home search.”
Relocated employee “I am very grateful for all the support as it made the whole experience much smoother.”
Relocated employee “Thank you as always for doing an exceptional job, we greatly appreciate you and your team!”
Client or RMC partner “Over the last 14 months working with Spencer How, I did not have a single issue that shows your professionalism and commitment as a partner.”
Client or RMC partner “We greatly value our relationship and appreciate your ongoing commitment to supporting our organization”
Client or RMC partner
Let's make relocation feel easier.
Whether you're managing employee moves, looking for a trusted UK destination services partner or preparing for your own move to the UK, we're here to help.